The Senior Quality Engineer is part of the Quality and Regulatory Affairs team, resolving a wide range of issues while maintaining compliance with regulations and standards. This individual will play a key role in HeartFlow quality activities involving cross-functional collaboration for product changes, as well as maintenance of quality management system documentation.

Reporting to the Director, Quality, the Regional Customer QE will lead and manage warranty programs across all product lines and global regions. This role ensures warranty data is accurately collected, analyzed, and translated into insights to drive product improvements, enhance customer satisfaction, and reduce warranty costs, serving as a key liaison between various teams.

The Program Manager & Lead Verifier will pursue and maintain technical qualifications for ISO 14064-1 Greenhouse Gas (GHG) and GHG Protocol organizational footprint family of standards as part of maintaining SGS’ larger ANAB accreditation to ISO 14065 and applicable standards. In addition, they will perform both virtual and on-site GHG verification and validation audits in the USA and Canada.

Directs all aspects of Personal Lines Underwriting Property Inspection Programs ensuring quality, trending and reporting, and process health and performance feedback across Underwriting. Ensures alignment with USRM strategies, targets and programs. Incorporates new processes, takes advantage of new tools and methodologies supporting employee performance, feedback, and efficiency.