Drive the execution and delivery of a domain defining user experience in the Response Management space, leveraging AI and machine learning to drive key outcomes for our customers. Refine, shape and implement our Experience Strategy, defining and maintaining a high bar of experience quality along the way. Collaborate closely with various teams to launch a top-tier experience for our customers and communicate it to the market. Be a strong voice of the customer and mentor and support Loopio’s Product Design and Research team.