Define the future of Upstart’s borrower and agent servicing experiences on the Servicing team. You’ll own the long-term design vision for how millions of borrowers repay $15B+ in loans across web, mobile, telephony, and emerging channels like AI chat. Partner with product, engineering, machine learning, and operations to deliver experiences that are intelligent, intuitive, and deeply human. You’ll also oversee and mentor senior designers, setting the bar for design excellence.