- Own the client support queue, resolving inbound questions and exceptions across payment rails.
- Investigate payment issues including wires, ACH, SWIFT, and stablecoin transactions.
- Build runbooks and push fixes to eliminate recurring client problems.
1 open remote positions
Dakota is a stablecoin infrastructure platform enabling regulated money movement and cross-border settlement for institutional clients. They are a remote-first team across North America and Europe that values high quality work, clear thinking, and ownership.