Own customer payment investigations across multiple fiat rails and blockchains.
Trace payments from API call through internal systems to resolution.
Communicate findings clearly to customers, banks, and engineers.
Caliza provides commercial banking infrastructure and API for cross-border payments, holding USD accounts, and converting between fiat and stablecoins. The team has built financial infrastructure at companies like Visa, Nubank, and Flutterwave, and is backed by prominent investors.
Resolve customer payment issues end-to-end across SEPA and SWIFT.
Handle recalls, investigations, and transaction analysis with banking partners.
Build Payment Operations processes and support new market launches from scratch.
Finom is a European fintech startup building an all-in-one financial platform with banking, invoicing, and accounting. Backed by €115M in new funding, we maintain a start-up culture focused on innovation and employee impact.
Own daily disbursement and payment processing for pooled trusts, including funding, ACH/NACHA files, wires, and expedited requests.
Manage reconciliation, fee calculations, and stop payment/redeposit actions while resolving issues within daily cutoffs.
Collaborate across teams to improve workflows and ensure accurate, compliant operations for financial solutions.
True Link is a profitable fintech company building financial solutions for underserved groups, including people with disabilities, older adults, and those in recovery. It has earned spots on the Forbes Fintech 50 and Inc. 5000 fastest-growing companies list.
Own client money movement across ACH, wires, RTP, checks, and internal journals with a control-first mindset.
Strengthen operational controls, reduce risk, and drive process quality in a fast-paced fintech environment.
Serve as a key partner to custodians and banking partners while ensuring timely and compliant cash processing.
Alpaca is a global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more, serving financial institutions across 40 countries. With over 400 team members worldwide and $400 million in funding, they are committed to opening financial services to everyone on the planet.
Identify and match incoming payments to customer bookings, ensuring accuracy across global accounts and multiple currencies.
Investigate and resolve unmatched or misapplied payments by working with internal teams and payment partners.
Troubleshoot bank and partner reporting issues and recommend process improvements to reduce manual reconciliation work.
Flywire is a global payments enablement and software company that simplifies high-stakes payments for education, healthcare, travel, and B2B. With over 1,400 employees across 15 offices worldwide and representing more than 40 nationalities, we foster a collaborative and passionate culture.
Own the front-line support queue, investigating and resolving retail investor tickets related to accounts, money movements, and applications.
Review money movement requests, troubleshoot account-level issues, and apply Atomic's policies consistently across cases.
Maintain clean records of each ticket's investigation and flag recurring pain points to improve workflows.
Atomic Vest builds financial infrastructure that lets companies offer investing experiences, including ESG and multi-currency trading across 60 global markets. They are a fast-growing, mission-driven team from tech, banking, finance, and law, with a remote-first culture.
Handle payment investigations for bank transfers, deposits, withdrawals, and returned payments.
Coordinate with payment providers and banking partners to resolve discrepancies.
Work rotating shifts as an individual contributor in a fast-paced fintech environment.
Binance is a leading global blockchain ecosystem and cryptocurrency exchange serving over 300 million users in 100+ countries. It is a remote-first, results-driven organization with a flat structure and world-class talent.
Manage system capital flow logic and connect fiat channel access, including launch testing and process optimization.
Resolve customer capital issues daily by cooperating with customer service and making accurate, timely judgments.
Support marketing activity distribution, monitor fund data, and guide subordinates on reconciliation and system issues.
Binance is a leading global blockchain ecosystem and operates the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in more than 100 countries, it offers a wide range of digital-asset products while aiming to improve global financial access.
Provide high-quality customer support via email, live chat, and ticketing systems.
Troubleshoot payment issues, explain payment flows, and resolve transaction problems.
Collaborate with product, engineering, and testing teams to investigate complex cases.
The company operates at the intersection of traditional finance and blockchain technology, delivering fintech payment solutions and customer experiences. The team is international and fully remote, with a fast-growing, collaborative culture that values initiative and continuous learning.
Handle complex customer issues across banking, credit, and payments via email, chat, and phone with precision.
Guide VIP and high-revenue accounts through multi-step processes and sensitive scenarios with discretion.
Coordinate with engineering, risk, and compliance teams, file bug reports, and qualify high-value sales leads.
Flex is building the AI-native private bank for business owners, rebuilding banking, credit, payments, personal finance, and financial operations into a single intelligent system. Since launching in September 2023, Flex has scaled to nine-figure annualized revenue with $100M+ in equity and $300M+ in debt, operating with extreme ownership and a high-bar, low-ego culture.
Own how money physically moves at Alt: ACH, RTP, wires, cards, stablecoin settlement, and the orchestration layer that routes between providers.
Build for 99.99% reliability on payment integrations, designing for retries, late returns, duplicate callbacks, and provider failover.
Shape the product consequences of payment rails, payout speed, risk controls, and high-value transaction safety across the marketplace.
Alt is unlocking the value of alternative assets, starting with the $5B trading-card market, by letting collectors buy, sell, vault, and finance their cards in one place. We are a remote-first team backed by leaders at Stripe, Coinbase, Seven Seven Six, and athletes like Tom Brady and Giannis Antetokounmpo.
Own end-to-end AWS & Anthropic funding operations, ensuring accurate documentation and timely invoicing.
Maintain client records, trackers, and compliance with evolving program requirements across systems.
Coordinate with AWS PDMs, Account Executives, and cross-functional teams to resolve issues and drive funding success.
Caylent is an AI-first cloud services company and AWS Premier Tier Partner that helps organizations bring AI from experimentation to production. They are a fully remote, people-first global company with employees across Canada, the US, and Latin America.
Own core payment processes for SCT / SCT Inst recalls, investigations, SWIFT enquiries, and rejects, returns, and refunds.
Run the T2 platform day to day, including GUI operations, CRDM reference data, and four-eyes controls.
Manage migration from BNP Paribas to direct participation, coordinating with DNB, FIS, and partner banks.
Finom is a European tech startup building an all-in-one financial B2B platform for entrepreneurs, combining banking, accounting, invoicing, and financial management. With ~$346M in funding, it fosters a start-up culture focused on innovation and swift implementation.
Deliver white-glove service to institutional clients throughout onboarding and ongoing account management.
Handle time-sensitive custody and settlement operations, resolving client issues proactively and swiftly.
Collaborate with internal stakeholders and provide rotating shift coverage to ensure continuous operations.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets via custody, staking, trading, and secure infrastructure. Founded in 2017, we are a 600+ person team backed by top investors including Andreessen Horowitz, Goldman Sachs, and KKR.
Run day-to-day settlement, funding, and reconciliation across SEPA, instant payments, cards, and international transfers.
Design funds-flow for new products and ensure safeguarding, reporting, and regulatory accuracy.
Act as escalation point for payment incidents and automate manual processes with engineering.
Finom is a European tech startup building an all-in-one financial B2B platform for entrepreneurs, integrating banking, accounting, and invoicing. With $133M in new funding, they maintain a start-up culture focused on innovation and employee impact.
Own the day-to-day queue of payment support tickets and serve as the primary point of contact for contributor payment issues.
Investigate and resolve payment disputes by auditing contributor data and complex payment systems with dynamic bonus structures.
Build and maintain SQL queries, scripts, automations, and dashboards to streamline payment workflows and ensure compliance.
Snorkel AI is the frontier AI data lab helping teams build the data and environments behind high-performing frontier and agentic AI. Founded out of Stanford AI Lab in 2019, Snorkel is scaling rapidly with robust funding and a culture of growth and shared success.
Provide first-line client support via phone and tickets, resolving common card operations issues.
Support day-to-day client relationships across commercial card and AP clients alongside the CSM.
Escalate high-priority issues and help document support processes as the team scales.
We're a fintech startup building commercial card and accounts payable products. As a small team, we move fast and give you real ownership from day one.