Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. It is trusted by more than 320 million people in 100+ countries and is devoted to building an inclusive crypto ecosystem.
Own end-to-end global equity settlement, partnering with custodians and counterparties to ensure timely and accurate settlement across international markets.
Investigate and resolve trade mismatches, settlement exceptions, and reconciliation breaks, escalating complex issues to the Director of Brokerage Operations.
Support automation initiatives, leveraging SQL and AI tools, and ensure compliance with SEC, FINRA, and global market regulations.
Alpaca is a global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more, serving hundreds of financial institutions across 40 countries. With a diverse team of 400+ globally distributed members, Alpaca fosters a culture of curiosity, empathy, and accountability.
Build and manage relationships with listed projects and partners to increase marketing budget wallet share.
Plan, coordinate, and execute marketing campaigns and monitor performance metrics.
Conduct market research to identify partnership opportunities and improve operational workflows with AI.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume. Trusted by over 320 million users in 100+ countries, the company fosters a diverse and inclusive culture focused on building an inclusive crypto ecosystem.
Own the end-to-end product experience for money movement across on-ramps, off-ramps, pay-ins, payouts, settlement, and treasury.
Transform manual, spreadsheet-based workflows into scalable, reliable product infrastructure using AI-native approaches.
Partner with cross-functional teams and external partners to launch and optimize payment rails across emerging markets.
The employer is an AI-native fintech focused on building foundational money-movement and payment infrastructure. It operates in a fast-moving, remote-first environment with a focus on emerging-market payment corridors and cross-functional collaboration.
Ensures organizational compliance with applicable laws and regulations, particularly AML standards.
Monitors regulatory changes and prepares regulatory reports and filings.
Conducts internal compliance audits and educates employees on compliance best practices.
Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users globally. The company fosters a high-performance, fast-moving environment with a global team of ambitious builders and innovators.
Manage liquidity and cash movements across multiple currencies and accounts to ensure uninterrupted operations.
Execute payments, wire transfers, and fiat-to-crypto conversions with accuracy and urgency.
Collaborate cross-functionally with Finance, Compliance, Product, and Engineering teams to resolve liquidity issues.
They operate a multi-market financial infrastructure operation focused on financial inclusion and innovation. They are a fully remote, globally distributed team with a diverse, multilingual environment across 25+ countries.
Design and own IT architecture for the licensed payment business, including core processing, ledgers, and reporting, aligned with NBK and AFSA.
Lead integrations with Kazakhstan national payment infrastructure, state systems, and Binance global platforms, ensuring data segregation and automated reporting.
Establish information security, manage regulatory engagement, vendor outsourcing, and build the local technology team.
Binance is the world's leading blockchain ecosystem and cryptocurrency exchange, offering a wide range of digital-asset products and services. Trusted by 300+ million users across 100+ countries, Binance fosters a flat, fast-paced, and results-driven culture with world-class talent.
Support multiple regulatory exams and external audits for licensed jurisdictions, providing a standardized framework and preparing data requests.
Understand applicable regulations to ensure audits are designed to identify control gaps and non-compliance with laws.
Assist in driving compliance initiatives to completion and preparing status reports for management updates.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. With a presence in 100+ countries and trusted by 300+ million people, we offer a flat, user-centric structure that values autonomy and innovation.
Maintain and improve compliance policies, procedures, and processes aligned with MLRO requirements.
Perform customer due diligence, review transaction activity, and investigate AML/CFT escalations.
Provide risk-based compliance guidance and collaborate with local and global stakeholders.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in 100+ countries, it offers a flat, user-centric culture with world-class talent and remote work opportunities.
Provide white glove client service for an OTC cryptocurrency trade desk, handling inbound and outbound communication to execute trades via bank wire and ACH.
Build and maintain strong client relationships, educate on platform and crypto basics, and guide through trade execution.
Ensure compliance with company policies, identify suspicious activity, and track performance metrics like call quality and conversion rates.
Veta Virtual is a virtual staffing company that places talent with high growth clients in the fintech and cryptocurrency industry. They emphasize a collaborative, high trust culture and a fast paced environment.
Build and own daily liquidity reporting and data pipelines for accurate firm liquidity positions.
Develop intraday and longer-term stress testing, including Monte Carlo simulations and alerting frameworks.
Partner cross-functionally to support liquidity risk governance and regulatory compliance.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. We are a diverse team of 400+ globally distributed members backed by $400 million in funding.
Drive sales growth by developing relationships with potential clients, agents, and partners in the CIS/CEE region.
Handle dispute resolution on the P2P platform and assist clients with troubleshooting.
Monitor transactions, investigate suspicious activity, and manage marketing campaigns.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries and offer an unmatched portfolio of digital-asset products.
Own the front-line support queue, investigating and resolving retail investor tickets related to accounts, money movements, and applications.
Review money movement requests, troubleshoot account-level issues, and apply Atomic's policies consistently across cases.
Maintain clean records of each ticket's investigation and flag recurring pain points to improve workflows.
Atomic Vest builds financial infrastructure that lets companies offer investing experiences, including ESG and multi-currency trading across 60 global markets. They are a fast-growing, mission-driven team from tech, banking, finance, and law, with a remote-first culture.
Manage client onboarding and verification, including KYC document review and validation, as well as funding and general inquiries via email and live chat.
Guide existing clients through document resubmission and re-verification during remediation initiatives.
Identify and escalate potential risks or suspicious documentation to the appropriate teams.
Kraken is a leading cryptocurrency platform offering spot trading, margin, futures, staking, and OTC services to over 10 million individuals and institutions worldwide. Founded in 2011, the company is known for its commitment to client care and industry-leading security, with a global team focused on advancing open finance.
Manage vendor setup, payment requests, and timely settlement of external bills.
Maintain accurate records of budgets and financial transactions, and handle large volumes of documents.
Coordinate meetings, onboarding sessions, and support ad hoc workflow automation initiatives.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, we offer a wide range of digital-asset products and employ world-class talent in a flat, innovative, and results-driven culture.
Shape the future of finance in a fast-paced, innovative environment.
Collaborate with world-class talent in a flat, user-centric global organization.
Tackle challenging projects with autonomy, competitive salary, and growth opportunities.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, we offer a flat structure, world-class talent, and a remote-first work arrangement.
Serve as a key operational point of contact for partner firms throughout inbound asset migration and account conversion activities.
Own the full migration lifecycle, from initial planning through execution, reconciliation, and issue resolution.
Build and maintain repeatable playbooks and workflows for migration and integration processes.
Our partner is a fast-growing financial technology company. They operate in a globally distributed, remote-first environment with a focus on brokerage operations.
Provide accurate and timely customer support across channels while adhering to SLAs and identifying process improvements.
Execute daily operational workflows with precision, proactively flagging inefficiencies and suggesting solutions.
Conduct due diligence on listing applications and maintain positive relationships with customers and partners.
CoinGecko is a global leader in tracking cryptocurrency data, operating since 2014 and serving over 300 million page views across 100+ countries. The company offers remote freelance roles with a customer-centric culture focused on crypto education and operational excellence.
Design and build core services for Transit's RFQ orchestration engine and crosschain exchange orderbook.
Own systems end to end from design through deployment, monitoring, and the on-call reality of moving real money.
Integrate new chains, venues, solver networks, and liquidity sources while setting technical direction on a small team.
Paxos Labs builds enterprise infrastructure for trusted onchain financial products, enabling major platforms to bring digital assets and DeFi into mainstream use. We're a small team of roughly 15 people, where engineers own whole systems, ship quickly, and work on hard problems with a finance-grade correctness bar.
Serve as the first point of contact for customers impacted by risk actions.
Manage inbound email inquiries related to account restrictions, address updates, and business structure changes.
Collaborate with internal Risk teams to ensure accurate and empathetic customer support.
Mercury builds a complete finance stack for startups, offering banking and financial services. Since 2019, it has grown to over 300,000 startups and small businesses around the world.