Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
Assist the Earn Regulatory team with daily compliance project management and product operations across Simple Earn, Staking, and related products.
Track and manage regulatory project timelines, deliverables, and dependencies end-to-end across jurisdictions.
Coordinate with cross-functional stakeholders (Legal, Product, Engineering, local compliance) to ensure regulatory requirements are met.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. It is trusted by more than 320 million people in 100+ countries and is devoted to building an inclusive crypto ecosystem.
Manage daily operations of VIP communities and enforce access control.
Produce daily community content and support marketing campaigns.
Execute community growth plans and coordinate cross-functional tasks.
Binance operates the world's largest cryptocurrency exchange by trading volume, providing a comprehensive blockchain ecosystem. With over 320 million users globally, the company maintains a flat structure and a results-driven culture.
Shape core platforms and services that support Binance’s global ecosystem, optimizing user interactions and enhancing operational efficiency.
Responsible for the experience of product functionality and processes, providing experience reports from the user's perspective.
Assist new users in resolving issues during the onboarding process.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and offer a range of products from trading and finance to education, research, payments, institutional services, and Web3 features.
Provide exceptional customer support to Binance users across the globe.
Resolve inquiries related to trading, account management, and platform features.
Collaborate with cross-functional teams to improve user experience and processes.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and offer a user-centric, flat organizational culture with opportunities for career growth.
Serve as the primary point of contact for institutional and VIP customers on Binance's products
Provide dedicated and prompt support via multiple communication channels
Act as the liaison between VIP customers and internal teams to address account, system, and product issues
Binance is the world's largest digital asset exchange, providing access to digital asset solutions for VIP clients and institutions. It is a large company with a focus on top-tier services for influential players in the crypto industry.
Drive sales growth by developing relationships with potential clients, agents, and partners in the CIS/CEE region.
Handle dispute resolution on the P2P platform and assist clients with troubleshooting.
Monitor transactions, investigate suspicious activity, and manage marketing campaigns.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries and offer an unmatched portfolio of digital-asset products.
Plan and execute growth initiatives, campaigns, and communications to drive user acquisition and engagement for Earn products.
Explore and develop collaboration opportunities with token partners to expand product offerings and ecosystem reach.
Monitor daily product performance, troubleshoot issues, and coordinate with cross-functional teams to ensure smooth operations.
Binance is the world's largest cryptocurrency exchange, offering a wide range of blockchain products and services. With a global team of thousands, Binance fosters a fast-paced, innovative culture focused on driving the adoption of digital assets.
Handle and review all forms of global law enforcement inquiries.
Perform blockchain tracing and preliminary investigations into unusual activities.
Participate in internal and external training programs related to AML/CFT.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and leverage digital assets to build an inclusive financial ecosystem.
Perform full-cycle recruiting for open positions across diverse functions like Marketing, Payments, and Operations.
Provide an outstanding candidate experience and be a true talent partner to business lines by consulting and coaching.
Develop and maintain a continually stocked pipeline of quality talent through networking, university outreach, and job fairs.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, it offers a diverse suite of digital-asset products and is committed to building an inclusive financial ecosystem.
Own market marketing strategy and annual planning, driving key business KPIs like registrations and revenue growth.
Identify high-impact growth opportunities and lead cross-functional planning across Product, PR, and regional teams.
Mentor the local marketing team and represent the market in regional planning discussions.
Binance is a leading global cryptocurrency exchange, offering a platform for trading various digital assets. It is a large, fast-paced company that values innovation and collaboration, with a culture focused on driving growth in the crypto space.
Build and maintain a structured pipeline of prospective partners using CRM tools and data-driven tracking systems.
Apply internet-thinking frameworks to partner outreach, treating it as a funnel from identification to activation.
Collaborate with BD, DevRel, Marketing, and Operations teams to implement ecosystem growth initiatives.
Orderly Network combines an orderbook-based trading infrastructure with a robust liquidity layer for spot and perpetual futures, operating as a core service provider without a front end. The company is a growing ecosystem with a collaborative, high-ownership culture that values drive and adaptability.
Daily surveillance and operational tasks for trading and cash management.
Cryptocurrency trade execution monitoring and account management.
Support AML program and drive impactful changes across workflows.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. They have a diverse team of 400+ members worldwide and are backed by $400 million in funding.
Assist in building and analyzing user conversion funnels, identifying drop-off points and improvement opportunities.
Support A/B experiment evaluation by pulling data, validating cohort allocation, and calculating uplift metrics.
Build and maintain dashboards for key product metrics and respond to ad-hoc data requests from product teams.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 320 million people in 100+ countries, the company is devoted to building an inclusive crypto ecosystem to increase financial access worldwide.
Deliver consistent, high-quality service to HNWI clients worldwide, building trusted relationships.
Drive KPIs across revenue, trading volume, and assets through data-driven analysis.
Bring Kraken's private client and VIP offerings to market to ensure competitiveness.
Kraken is a global cryptocurrency exchange offering spot trading, margin, futures, staking, and OTC services. It serves over 10 million clients and is known for its security and cypherpunk values.
Act as primary point of contact for VIP clients in France, enhancing customer experience and loyalty.
Build and manage relationships with a portfolio of global VIP clients through frequent communication.
Analyze client behavior and collaborate with internal teams to deliver optimal service solutions.
Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users across 200+ countries. Founded in 2018, the company fosters a high-performance environment with a global team of ambitious builders and innovators.
Take full ownership of the EEA growth campaign engine, including affiliate, listing, trade & earn, and new product launch campaigns.
Coordinate with creative, media, lifecycle, BD, KOL ops, product marketing, and legal to turn campaign concepts into shipped, measured outcomes.
Lead campaign planning with clear metrics, hold stakeholders accountable, and run reflection sessions within 7 days of campaign close.
OKX is a leading crypto exchange and developer of OKX Wallet, providing access to crypto trading and decentralized applications. Backed by Proof of Reserves, it is a trusted brand for institutional investors, united by core principles of collaboration, integrity, and efficiency across global offices.
Own the post-sales journey for your customers, including onboarding, adoption, business reviews, renewal, and upsell.
Run your own renewals and upsells, including pricing and conversations with the economic buyer.
Guide customers through Travel Rule programmes and stablecoin payment products while working directly with their integration teams.
Notabene builds infrastructure for digital asset compliance and money movement in the crypto industry. With nearly 50 employees across 14 countries and backed by leading investors including Y Combinator, DRW, and F-Prime, they are evolving beyond compliance to enable efficient digital financial services between regulated institutions.
Handle full financial and management reporting, cash flow, tax compliance, and budgeting.
Ensure compliance with accounting standards, regulations, and corporate governance.
Liaise with external parties including auditors and tax agents, and perform reconciliations.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million users in 100+ countries and offer a flat organizational structure with opportunities for career growth.
Identify, develop, and manage relationships with issuers, liquidity providers, and market makers in the tokenized equity ecosystem.
Own the end-to-end onboarding process for new issuers and market makers, ensuring a smooth experience and tracking pipeline.
Play a hands-on role in growing Alpaca's Instant Tokenization Network, defining partnership models and liquidity structures.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. The company has over 400 globally distributed team members and is backed by $400 million in funding from top-tier investors.
Manage events, sponsorships, and brand partnerships across MENA from strategy to execution.
Drive cross-functional collaboration with Growth, Community, PR, and Global Events teams.
Build business cases, manage budgets, and measure ROI to ensure high-impact activations.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume. With over 300 million users in 100+ countries, the company offers a fast-paced, innovative culture focused on advancing financial freedom through blockchain technology.