Deliver consistent, high-quality service to HNWI clients worldwide, building trusted relationships.
Drive KPIs across revenue, trading volume, and assets through data-driven analysis.
Bring Kraken's private client and VIP offerings to market to ensure competitiveness.
Kraken is a global cryptocurrency exchange offering spot trading, margin, futures, staking, and OTC services. It serves over 10 million clients and is known for its security and cypherpunk values.
Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. It is trusted by more than 320 million people in 100+ countries and is devoted to building an inclusive crypto ecosystem.
Build and nurture long-term relationships with ultra-high-net-worth clients, ensuring every need is met with professionalism and discretion.
Advocate for clients throughout their journey, coordinating with the sales team and anticipating needs without handling sales directly.
Manage client interactions and data accuracy in HubSpot and Podium, ensuring timely follow-ups and complete client histories.
Veta Virtual is a virtual assistance company serving clients in the luxury jewelry industry. They offer a supportive, mission-driven culture and focus on relationship-first, discretion-driven roles.
Serve as the primary point of contact for institutional and VIP customers on Binance's products
Provide dedicated and prompt support via multiple communication channels
Act as the liaison between VIP customers and internal teams to address account, system, and product issues
Binance is the world's largest digital asset exchange, providing access to digital asset solutions for VIP clients and institutions. It is a large company with a focus on top-tier services for influential players in the crypto industry.
Actively manage a portfolio of high-value customers, driving revenue growth and retention through multi-channel engagement.
Build strong relationships with decision-makers, using data to identify upsell opportunities and prevent churn.
Maintain accurate CRM records and leverage call intelligence tools to continuously improve performance.
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, the company fosters a culture of innovation and empowerment, encouraging bold ideas and swift implementation.
Handle client inquiries via live chat, email, and telephone with high-level service.
Perform personal clientele analysis and promote products and services.
Maintain excellent relationships with prospective and existing clients while cooperating with other departments.
XM is a global financial services provider offering online trading solutions. It fosters an intellectually stimulating work environment with continuous personal development opportunities.
Proactively engage and manage relationships with high-value VIP clients.
Apply consultative selling and negotiation techniques to drive retention and growth.
Collaborate with internal teams to deliver a premium client experience and maintain accurate CRM records.
Our partner is a fast-paced fintech company focused on delivering premium client experiences for high-value customers. They operate with a global, collaborative remote team that values ownership, professionalism, and results.
Dedicated point of contact for Prestige/Executive Banking clients via virtual relationship-based offering.
Proactively provide banking solutions meeting client needs according to specified value propositions.
Drive profitability and build relationships through sales and client management.
Standard Bank Group is a leading Africa-focused financial services group, offering a variety of career-enhancing opportunities alongside talented professionals. They have a global presence and a culture centered on creating growth in Africa.
Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth through proactive engagement and relationship building.
Identify and execute upsell and cross-sell opportunities across Finom's product suite, using account data and usage signals to inform outreach priorities.
Monitor account health, intervene early on at-risk accounts, and maintain clean pipeline tracking in Salesforce to minimize churn.
Finom is a European tech startup developing an all-in-one financial B2B solution that integrates banking, accounting, financial management, and invoicing. The company recently closed a €115 million Series C round, bringing total funding to about $346 million, and fosters an innovative, inspiring work culture where bold ideas thrive.
Lead the Customer Growth strategy, defining support across customer lifecycle segments from high-value strategic accounts to scalable solutions.
Oversee multi-lane functions including Customer Success, Growth Advisory, Advocacy, and Enablement, setting strategy and operating model.
Partner with Product, Sales, Marketing, Data, and Support to turn customer insights into measurable product and business improvements.
This company is a fast-growing, venture-backed platform for mobile app monetization and growth. They operate remotely with a diverse international customer base.
Develop and execute strategic community management plans to grow Reddit's presence in the French market.
Build and nurture relationships with local volunteer moderators, power users, and creators to foster community growth.
Analyze quantitative and qualitative data to uncover insights and optimize the international consumer growth playbook.
Reddit is a community of communities built on shared interests, passion, and trust, hosting the most open and authentic conversations on the internet. With 100,000+ active communities and approximately 130 million daily active unique visitors, it is one of the internet's largest sources of information.
Develop and execute growth plans with top-tier security resellers, system integrators, and distributors in France.
Drive partner-sourced deal registrations and revenue expansion to consistently exceed regional sales quotas.
Cultivate strong, multi-level relationships within partners and collaborate cross-functionally with Tenable's direct sales, marketing, and technical teams.
Tenable is the Exposure Management company, with over 40,000 organizations relying on them to understand and reduce cyber risk. Their global team supports 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies, fostering a culture of belonging, respect, and excellence.
Manage full onboarding of new clients including businesses and tax advisors to ensure rapid value realization.
Act as primary point of contact for existing clients, nurturing relationships and identifying upsell opportunities.
Conduct regular health checks and reviews to maximize satisfaction and retention, proactively preventing churn.
Pennylane is a fast-growing fintech that builds a financial operating system for small and medium businesses and tax advisors. With 900 employees across Europe, they foster a remote-friendly culture and have been rated 4.6/5 on Glassdoor.
Provide exceptional member support by transforming complex healthcare questions into simple, human experiences.
Drive innovative Care projects tailored to your expertise, with 80% of time on support and 20% on projects.
Lead process improvements and collaborate with cross-functional teams to shape the future of Care at Alan.
Alan is a health insurance company that integrates insurance, prevention, and care into a single user experience. With over 800 employees and partnerships with 40K+ companies, they serve more than 1M members and have a unique culture focused on prevention.
Manage daily operations of VIP communities and enforce access control.
Produce daily community content and support marketing campaigns.
Execute community growth plans and coordinate cross-functional tasks.
Binance operates the world's largest cryptocurrency exchange by trading volume, providing a comprehensive blockchain ecosystem. With over 320 million users globally, the company maintains a flat structure and a results-driven culture.
Develop and expand XTB Thailand’s network of partners across financial, trading, and educational sectors.
Build and maintain strong relationships to increase user acquisition and trading activity through strategic partnerships.
Collaborate with Marketing to execute joint campaigns and co-branded initiatives leveraging partner reach.
XTB is a global FinTech company focused on online trading of financial instruments. As the largest FinTech in Poland and a leader in Central and Eastern Europe, we offer a dynamic international environment with opportunities for growth and development.
Part of the operations team responsible for client relationship management across multiple offices.
Prepare related forms, process trades, and assist with client onboarding and maintenance paperwork.
Assist with multiple projects while ensuring compliance with firm requirements and developing marketing efforts.
Choreo is a wealth management firm servicing entrepreneurs, CPAs, and individuals with a forward-thinking approach to financial planning. With over 200 employees and 40+ locations across the country, we foster a collaborative and inclusive culture.
Gather and analyze client business requirements and translate them into functional specifications and user stories.
Collaborate with technical teams to design and configure solutions that precisely meet customer needs.
Conduct product demonstrations and training sessions while providing ongoing support and troubleshooting.
Zone & Co is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. With more than 4,500 customers worldwide, we operate as a high-velocity, fully remote, global team where autonomy is the standard.
Manage and grow client relationships in the gaming and influencer marketing space, acting as a key point of contact.
Support the delivery of influencer marketing campaigns, creative projects, and community strategies, ensuring timely and high-quality execution.
Collaborate with senior account leaders and cross-functional teams, using your English and Mandarin fluency to engage stakeholders across markets.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair and objective review process. They foster a dynamic, collaborative culture centered around creativity, innovation, and gaming, with a fully remote team.