Own the end-to-end rollout and success of French customers, from onboarding through adoption and ongoing customer health.
Deliver dynamic training sessions and monitor customer health to drive adoption and proactively re-engage users.
Collaborate with cross-functional teams to optimize training materials and solve onboarding challenges for the French market.
Voize builds AI companions that automate digital workflows for frontline workers, such as caregivers, to give them more time for human connection. The company is backed by $50M in Series A funding, has over 200,000 users, and fosters an open, collaborative culture.
Design realistic healthcare and social assistance scenarios in Assamese reflecting Indian clinical and administrative settings.
Develop structured evaluation rubrics for assessing clinical reasoning, administrative accuracy, and patient safety considerations.
Review and score AI and human-generated responses for medical correctness, operational feasibility, and communication quality.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. We are a global community of linguists, subject matter experts, and language professionals who deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers.
Respond to commercial inbound calls, chats, and emails from patients, healthcare providers, and vendors in a professional and empathetic manner.
Identify and report potential Adverse Events (AEs) and Product Quality Complaints (PQCs) with accurate documentation.
Triage medical information inquiries to the appropriate department and provide on-label responses using standard content.
Alphanumeric provides customer engagement and commercial support services for major companies, including one of the largest pharmaceutical firms globally. They offer a permanent, full-time remote position with training and benefits, fostering a culture of growth and personalized service.
Create multimedia briefings by categorising media coverage and highlighting key developments.
Analyse and synthesise complex information into clear, accurate client insights.
Monitor media coverage and client monitoring services, ensuring quality and accuracy of deliverables.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. Serving over 75,000 companies including 84% of the Fortune 500, Cision fosters an inclusive environment where employees can be their authentic selves.
Act as the first point of contact for customer inquiries through phone and email channels.
Troubleshoot issues and guide customers through technical or operational questions.
Follow up on open cases to ensure issues are fully addressed within expected timelines.
Our partner provides customer support services for an international user base. The team operates remotely with a focus on flexibility and autonomy, supporting a growing global customer success operation.
Provide bilingual (English/French) customer service support to patients and healthcare professionals via phone, chat, and email.
Handle inquiries related to diabetes, obesity, rare diseases, and cardiovascular health products.
Identify and document potential adverse events and product quality complaints in compliance with regulations.
Alphanumeric is a staffing and recruitment agency specializing in placing professionals in the pharmaceutical and healthcare sectors. They are currently hiring for a long-term contract role supporting a top global pharmaceutical company.
Drive customer success by increasing product adoption and value realization, leading to retention and growth.
Conduct product trainings and partner with Solutions Architects to guide customers through technical implementations.
Identify and mitigate churn risks while expanding partnerships and documenting ROI.
Algolia is a pioneer and market leader in AI Search, empowering over 17,000 businesses with blazing-fast search experiences. With a Series D funding of $150 million in 2021 and a valuation of $2.25 billion, the company fosters a culture of grit, trust, candor, care, and humility.
Provide outstanding customer service to users and partners via email, chat, and phone.
Handle priority situations with high care and proactively contact users and stores when necessary.
Act as a brand ambassador to encourage sustainable behavior and communicate customer needs to internal teams.
We are a certified B Corporation with a mission to empower everyone to take action against food waste. Our community of over 133 million users and 261,000 partners across 20 countries has saved over 500 million meals, and we have over 1,350 enthusiastic teammates.
Design realistic Real Estate and Leasing scenarios in French or English grounded in operational contexts.
Adapt structured evaluation rubrics for customer interaction, operational problem-solving, and leasing workflows.
Review AI and human-generated responses for factual accuracy, service quality, and policy compliance.
LILT provides multilingual AI and human-verified services to enterprises, governments, and AI developers. They foster a global community of linguists and subject matter experts who thrive on innovation and excellence.
Source and engage with high-potential prospects as the first point of contact.
Develop outreach strategies via email, Zoom, and social channels to generate curiosity.
Qualify active buying interest and execute hand-offs to Account Executives.
Smartling is an AI-native translation platform that helps global brands localize content. The company is growing rapidly, with a value-driven culture and remote-first environment.