Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. It is trusted by more than 320 million people in 100+ countries and is devoted to building an inclusive crypto ecosystem.
Manage daily operations of VIP communities and enforce access control.
Produce daily community content and support marketing campaigns.
Execute community growth plans and coordinate cross-functional tasks.
Binance operates the world's largest cryptocurrency exchange by trading volume, providing a comprehensive blockchain ecosystem. With over 320 million users globally, the company maintains a flat structure and a results-driven culture.
Provide daily administrative support to the founder and COO, managing complex calendars, travel, and correspondence.
Coordinate meeting logistics, prepare materials, and ensure leadership is fully prepared for all engagements.
Handle expense reports, confidential information, and special projects with discretion and follow-through.
Veta Virtual is a virtual staffing company that places high-quality executive assistants with fast-growing clients in the fintech and cryptocurrency industry. They foster a collaborative, high-trust culture and emphasize discretion and reliability from day one.
Manage and develop Mexico's compliance policies and processes, ensuring ongoing monitoring and reporting.
Coordinate foreign regulatory filings and conduct internal compliance policy reviews, including risk assessments and audits.
Assist in developing training materials and maintaining records for compliance with Mexico's Financial Intelligence Unit.
Binance is a leading global blockchain ecosystem and the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in 100+ countries, the company fosters a fast-paced, results-driven culture with a focus on innovation and user-centricity.
Shape core platforms and services that support Binance’s global ecosystem, optimizing user interactions and enhancing operational efficiency.
Responsible for the experience of product functionality and processes, providing experience reports from the user's perspective.
Assist new users in resolving issues during the onboarding process.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and offer a range of products from trading and finance to education, research, payments, institutional services, and Web3 features.
Handle full financial and management reporting, cash flow, tax compliance, and budgeting.
Ensure compliance with accounting standards, regulations, and corporate governance.
Liaise with external parties including auditors and tax agents, and perform reconciliations.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million users in 100+ countries and offer a flat organizational structure with opportunities for career growth.
Act as primary legal counsel for designated product verticals, providing end-to-end legal support from development to launch.
Lead drafting, review, and negotiation of product documentation, user terms, and commercial agreements to regulated-grade standards.
Collaborate with product managers, compliance, and risk teams to anticipate legal issues across multiple jurisdictions.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in 100+ countries, it offers a diverse portfolio of digital-asset products in a fast-paced, results-driven culture with a flat structure.
Work with the CO and MLRO on internal compliance policy review, including ongoing assessments and ad hoc reviews.
Handle, review, and verify all applications for client on-boarding within SLAs.
Proficiency in compliance applications such as Thomson Reuters, Worldcheck, KYC vendors, and Chainalysis.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. With over 300 million users in 100+ countries, Binance offers a wide range of digital-asset products and is committed to building an inclusive financial ecosystem.
Assist the Earn Regulatory team with daily compliance project management and product operations across Simple Earn, Staking, and related products.
Track and manage regulatory project timelines, deliverables, and dependencies end-to-end across jurisdictions.
Coordinate with cross-functional stakeholders (Legal, Product, Engineering, local compliance) to ensure regulatory requirements are met.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. It is trusted by more than 320 million people in 100+ countries and is devoted to building an inclusive crypto ecosystem.
Manage accounts payable, verify and enter subcontractor bills into QuickBooks.
Categorize expenses, maintain records, and identify discrepancies.
Support bilingual communication and administrative tasks with Spanish documentation.
20four7VA connects offshore independent contractors with clients in developed markets like the US, UK, Canada, and Australia. They offer a vibrant community, free training, and constant support to contractors.
Own the inventory system roadmap and lead end-to-end delivery from design to release.
Lead UAT cycles, troubleshoot system issues, and build self-service diagnostic scripts.
Drive automation and AI-driven workflows across finance operations to reduce manual effort.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people across 100+ countries, the company offers a flat structure and a user-centric culture with opportunities for career growth.
Respond to customer queries via email, live chat, and phone calls.
Collaborate with departments to resolve complex issues and conduct follow-ups.
Troubleshoot, document issues, and create FAQ articles and user manuals.
Finyard is a global team of engineers, data scientists, marketeers, and financial experts passionate about technology and innovation, bringing revolutionary software services worldwide since 2018. They are a cross-functional team working on challenging FinTech products.
Perform full-cycle recruiting for open positions across diverse functions like Marketing, Payments, and Operations.
Provide an outstanding candidate experience and be a true talent partner to business lines by consulting and coaching.
Develop and maintain a continually stocked pipeline of quality talent through networking, university outreach, and job fairs.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, it offers a diverse suite of digital-asset products and is committed to building an inclusive financial ecosystem.
Manage daily cash positioning and liquidity for a global fintech platform.
Reconcile bank accounts and cash-related accounts to ensure accuracy and compliance.
Prepare cash forecasts and reports to support financial decision-making.
Veta Virtual is a virtual staffing company that connects businesses with top talent for high-growth clients in fintech and cryptocurrency. They foster a collaborative, high-trust culture and offer 100% remote work opportunities.
Manage daily operations including inboxes, accounts receivable, and meeting notes for a family-owned plumbing company.
Handle recruiting, onboarding, and payroll validation for field technicians.
Track project milestones, permits, and vehicle registrations to ensure smooth business operations.
Offshore Launch is a staffing agency that helps small business owners scale by connecting them with top global remote talent. They are a people-centered company focused on growth, development, and long-term partnerships, with a culture that values teamwork and collaboration.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Acquiring and developing trust relationships with a portfolio of major global institutional and VIP clients.
Expanding relationships with existing customers through sustained communication and understanding of their needs.
Building key customer service processes and systems, analyzing user behavior, and providing optimal service solutions.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries and leverage digital assets and blockchain to build an inclusive financial ecosystem.
Manage accounts receivable and payable across fiat and cryptocurrency transactions.
Perform bank and crypto wallet reconciliations to support month-end close.
Help clean up and organize historical accounting records and document AR/AP workflows.
Obsidian Systems is a software engineering consultancy that builds production systems for capital markets and other regulated industries. We're a remote-first, globally distributed team that values ownership, curiosity, and clear communication.
Provide exceptional customer support to Binance users across the globe.
Resolve inquiries related to trading, account management, and platform features.
Collaborate with cross-functional teams to improve user experience and processes.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and offer a user-centric, flat organizational culture with opportunities for career growth.
Coordinate with legal and management on regulatory litigation and U.S. government agency relationships.
Support responses to regulatory investigations, enforcement actions, and compliance reviews involving AML and sanctions.
Provide guidance to cross-functional teams on compliance obligations of significant sensitivity and impact.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and offer a user-centric, flat-structured environment with world-class talent.