DataDirect Networks

The US Federal Government Account Executive will play a key role in driving new business across the Air Force and Army. This position requires a blend of strong industry knowledge and relationship-building skills, as the Account Executive will be expected to engage directly with end users to establish and nurture long-term partnerships, sharing the DDN story and value proposition.

The Customer Advocacy Manager is a customer facing role that is focused on being a single point of contact for our most strategic customers for all things support related. This position is responsible for driving accountability and customer outcomes. The candidate must be able to manage customer expectations in stressful situations, coordinate support activities to delight the customer, escalate internally and with the customer when required, provide guidance and generate and report status and metrics.

As a Sr. Staff Software Engineer – L4 Engineering, you’ll be the final escalation point for the most complex and critical issues affecting enterprise and hyperscale environments. This hands-on role is ideal for a deep technical expert who thrives under pressure and has a passion for solving distributed system challenges at scale. You’ll collaborate with other engineers, Product Management, and Field teams to drive root cause resolutions, define architectural best practices, and continuously improve product resiliency.