DataDirect Networks (DDN) is a global market leader in AI and high-performance data storage innovation, powering many of the world's most demanding AI data centers across industries like life sciences, healthcare, and financial services. DDN has been at the forefront of AI infrastructure for over two decades, with a team of passionate professionals driven by innovation, customer-centricity, and a commitment to shaping the future of data management.
Act as the primary NVIDIA AI Enterprise and vector database expert for HyperPOD customer environments, owning end-to-end triage across GPU, NVAIE services, and storage.
Author and maintain support triage runbooks, diagnostics bundles, and collaborate on observability dashboards for platform health and RAG metrics.
Build hands-on labs, PoCs, and reusable technical assets to accelerate support readiness and partner success.