- Monitor and manage the Builder email queue throughout the day.
- Respond to customer emails within established SLAs professionally and accurately.
- Triage incoming requests and route them to appropriate internal teams when needed.
Builder Communications
4 open remote positions
Builder Communications provides customer support services, likely in communications or technology sectors. The company operates remotely with a focus on efficiency and organized workflows.
Salary Distribution 4 of 4 jobs
$200,000
Min
$200,000
25th
$205,000
Median
$212,500
75th
$220,000
Max
PTO Distribution 4 of 4 jobs
Unlimited PTO
1 jobs (25%)
5w
Min
5w
25th
5w
Median
5w
75th
5w
Max
Parental Leave Distribution
Maternity Leave 4 jobs
12w
12w
12w
Paternity Leave 4 jobs
12w
12w
12w
Benefits Overview 4 of 4 jobs
401(k)
(4)
Dental
(4)
Learning & Development
(4)
Medical
(4)
PTO
(4)
Sabbatical
(4)
Vision
(4)
Equity
(3)
Pet insurance
(3)
Team offsites
(3)
Wellness stipend
(3)
Disability Insurance
(2)
Disability insurance
(2)
Life Insurance
(2)
Life insurance
(2)
Parental leave
(2)
Telehealth
(2)
Parental Leave
(1)
Pet Insurance
(1)
Team Offsites
(1)
Open Positions
$55,000–$86,000/yr
US
3w PTO
- Handle work comp claims with minimal supervision and guidance from the manager; utilize current Claims technology.
- Negotiate settlements with insureds, claimants and attorneys; responsibilities also include active file management, ensuring proper reserving, presentation of claims to Committee and supervision of litigated files.
- Consistently exhibit a high level of customer service and adherence to department audit guidelines.
- Reviewing cases, educating patients on appropriate care.
- Managing health care costs for the dependents of our Nation’s Active Duty and eligible retirees.
- Working remotely Monday through Friday, 8 hours per day.
- Provide front-line customer service, including scheduling appointments and verifying insurance benefits using electronic telephone and EHR systems
- Obtain, evaluate, and accurately record patient information in the Electronic Health Record (EHR) system
- Conduct patient outreach via text, email, mail, or phone using LSCC’s navigation center call platform