We're seeking a highly organized, tech-savvy, and experienced Legal Operations Manager to join our Legal Department. This role is critical to improving the efficiency, scalability, and impact of our legal function by optimizing processes, managing technology, and controlling costs. You will design and implement efficient legal workflows, manage the legal department's budget, and oversee relationships with legal vendors and outside counsel.
In this role, you will be a key advisor to Affirm’s fast-growing sales, partnerships, and merchant success teams. Structure, draft, negotiate, and review a broad range of global commercial agreements, including highly complex and novel agreements. Collaborate with and provide strategic and legal advice to various cross-functional teams. Manage and resolve legal issues that arise in existing domestic and international commercial relationships.
Assist in creating the Forbes Lists, Legal, by managing spreadsheets and nominee database, researching nominated lawyers and law firms, and handling outreach. Edit bios/blurbs and verify employment details and current formal titles.
In this individual contributor role, you’ll centralize and mature servicing compliance for Card, Deposits, and B2B Servicing, embedding requirements in day-to-day operations, providing credible challenge, and driving durable fixes where gaps exist. You’ll partner with Legal, Operations, Product, Engineering, and senior leadership to build and maintain policies, procedures, and control standards; strengthen risk-based monitoring and testing (including thoughtful automation); coordinate responses to audits/exams and bank-partner inquiries; and align servicing standards across consumer and small-business accounts.