Galderma
1 open remote positions
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.
✨ Benefits Overview (1 of 1 jobs list additional benefits)
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Bonus
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Career advancement
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Cross-training
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Call Center Operations Specialist
3 weeks ago
US
The Call Center Operations Specialist plays a critical role in driving the success of Customer Care operations, managing customer response activities and ensuring timely communication with customers. As the primary administrator of the Call Center database, this role owns the maintenance, performance, and troubleshooting of platforms and proactively identifies and resolves system issues, implements improvements, and ensures data integrity. This role also participates in initiatives focused on quality assurance and training.