GTT

The Collections Specialist is responsible for a portfolio of clients, ensuring that each client is contacted via phone and email and makes payment according to the contractual terms. In doing so, the Collections Specialist plays a key role in helping GTT to meet its cashflow targets. The Collections Specialist will also help to resolve disputes and drive stakeholder relationships across the business.

The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Efficiently and accurately manages inbound calls from all GTT customers and provides the highest standards of Customer Service on all inbound calls.