$44,900–$74,800/yr
- Troubleshooting software and hardware issues in a round robin phone and ticketing queues.
- Collaborating with internal teams to resolve escalated cases.
- Documenting solutions for knowledge sharing.
Illumia
2 open remote positions
Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. The company was built on the collective expertise of Transact Campus + CBORD, and brings together people, technology, and insight.
Salary Distribution 2 of 2 jobs
$74,800
Min
$93,600
25th
$112,400
Median
$131,200
75th
$150,000
Max
Benefits Overview 2 of 2 jobs
401(k)
(2)
AD&D
(2)
Dental
(2)
Disability Insurance
(2)
EAP
(2)
FSA
(2)
HSA
(2)
Life Insurance
(2)
Medical
(2)
PTO
(2)
Vision
(2)
ESPP
(1)
Stock Purchase Plan
(1)
Open Positions
$100,000–$150,000/yr
- Engage with customers to understand the problem space.
- Form hypotheses and design experiments to test solutions.
- Translate objectives into a backlog and prioritize based on evidence.