Jump

2 open remote positions

Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI with its AI assistant product for financial advisors.

✨ Benefits Overview (1 of 2 jobs list additional benefits)

✓ 401(k) (1) ✓ Dental (1) ✓ Medical (1) ✓ Vision (1)

Customer Success Manager

21 hours ago US

As a Customer Success Manager, you’ll be a strategic partner to enterprise customers, ensuring RIAs and Broker-Dealers (BDs) achieve tangible value with Jump’s AI-powered assistant. You’ll own customer relationships and drive execution, leading pilots, ensuring seamless onboarding, and tracking key success metrics to maximize engagement and ROI. This role is perfect for someone who thrives in a fast-moving startup, builds strong relationships, and takes ownership of revenue growth.

Customer Success • Account Management • Relationship Management • SaaS +1 more

SMB Customer Success Manager

1 day ago

As a SMB Customer Success Manager (CSM), you’ll be a strategic partner to enterprise customers, ensuring RIAs and Broker-Dealers (BDs) achieve tangible value with Jump’s AI-powered assistant. You’ll own customer relationships and drive execution—leading pilots, ensuring seamless onboarding, and tracking key success metrics to maximize engagement and ROI.

SaaS • FinTech • Account Management • Customer Success +1 more