Point One Navigation builds a unified precise location platform for autonomy, safety, and efficiency across industries like robotics and transportation. It is a high-performance, high-collaboration team that thrives on solving complex problems and delivering impact.
Own the end-to-end customer support experience for our correction network, proactively identifying and resolving issues before they impact customers.
Serve as a technical liaison between Engineering, Network Operations, and customers, managing complex cases with clear communication and root-cause analysis.
Build scalable operational systems, metrics, and documentation to improve network reliability, visibility, and customer experience as the company grows.