Telvista

The Call Center Agent will support both inbound and outbound customer communications and is responsible for delivering exceptional customer service, troubleshooting issues, and qualifying customers for sales opportunities. The position requires fluency in both Quebecois French and American English and the ability to work both onsite at the Dallas headquarters and remotely.

We are seeking a professional and customer-focused Bilingual (Spanish and English) Call Center Agent to join our team to manage both inbound and outbound calls for a large telecommunications company. This role requires exceptional communication skills and the ability to provide high-quality support in both English and Spanish.

Telvista is seeking a motivated and customer-focused Help Desk Tier I Technician to join their IT Support team to help users resolve technical issues efficiently and professionally. As the first point of contact for support requests, you will provide front-line troubleshooting, escalate complex issues, and deliver an outstanding customer experience in this role.