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Uproot Clean
Uproot Clean
4 open remote positions
Uproot Clean is a fast-growing pet care brand helping pet owners live cleaner lives by tackling pet fur and dust. It sells through direct-to-consumer and major retailers like Walmart, Target, and Chewy, with a lean, creator-focused culture.
Benefits Overview
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Open Positions
Support daily TikTok Shop affiliate operations including creator outreach, sample coordination, and campaign execution. Manage creator communications across TikTok Shop and Discord, keeping both channels active and engaged. Analyze content performance to identify winning patterns and share actionable insights with creators and the internal team.
TikTok Shop
Creator Management
Organization
Communication
Manage and respond to customer inquiries via email and support platforms, ensuring fast, accurate, and high-quality responses. Handle social media support by responding to DMs and comments across Instagram, Facebook, and TikTok while maintaining brand tone. Process order changes, refunds, and exchanges, and resolve complaints with empathy and thorough investigation.
Customer Service
Written Communication
Social Media
Attention To Detail
Multitasking
Edit high-converting performance ads for Meta, Instagram, and TikTok from raw creator footage. Transform scripts and product footage into compelling short-form content that drives purchases. Iterate quickly using direct visibility into creative performance and real business results.
Adobe Premiere Pro
Photoshop
Illustrator
Canva
Motion Graphics
Own email and SMS campaign and flow execution, including build, QA, and deployment. Design lifecycle segmentation and flow logic based on customer behavior to improve journeys. Drive continuous testing and performance analysis to optimize retention and revenue.
Email Marketing
Lifecycle Marketing
A/B Testing
Data Analysis
Direct Response