Clinic/Provider Partnerships Analyst

Data Analysis:

-Gather and interpret contact center performance and quality data.

-Develop proactive action plans for MCV departments and clinics.

-Utilize business intelligence tools (Cognos, Avaya, Power BI, Tableau).

Collaboration and Communication:

-Collaborate with department and clinic leadership.

-Interface directly with department and clinic management.

-Deliver clear and concise presentations.

General Requirements:

-Travel (15-20%) as needed.

-Manage shifting business priorities and timelines.

-Use analytical and critical thinking skills.