Customer Care

Order Management: Responsible for managing purchase orders from receipt to invoicing, ensuring accuracy and efficiency.

Customer Communication: Provides timely and professional responses to customer inquiries, offering order status updates, pricing information, and documentation.

Problem Resolution: Works to resolve customer issues and challenges, offering alternative solutions and proactively monitoring order patterns to exceed customer expectations.

Cross-Functional Collaboration: Supports customer needs through various channels, learning multiple product lines, and building strong customer partnerships.

Project and Team Support: Exhibits strong organizational skills, leading projects and team initiatives, and actively training and mentoring new team members.