Database Consulting Services Specialist

As a Database Consulting Services Specialist, use product and nonprofit knowledge to execute consulting tasks in a timely manner with high accuracy. Guide a full portfolio of nonprofits as they engage in utilizing their CRM to think strategically about fundraising and database management. Take an active role in mentoring the team in the development of the overall consulting curriculum, webinars, or one-to-many sessions on all consulting topics. Strategically work with your portfolio of nonprofits on their fundraising goals by recommending options to assess their knowledge gaps and potential learning paths. Maintain high satisfaction ratings from the nonprofits in your portfolio. Work with Customer Success to nurture a high retention percentage of the nonprofits in your portfolio. Stay up-to-date on the latest for the Bloomerang CRM product. Respond to team and client communications in a timely manner. Manage and maintain a variety of software tools that interact with your calendar, email, and our CRM systems. Set and achieve professional development goals, including possible additional certification in the area of consulting or nonprofit skills.