Senior Director, Product Management

As Senior Director, Product Management at PointClickCare, you will have the opportunity to drive some of our most critical growth and platform strategies. This role will lead product efforts across partnerships with HIEs and state agencies and overall multiple platform integration and migration efforts – helping to unify user experience while navigating complex, high-stakes relationships. This role will serve as the key product management partner to Market VPs, Engineering Leadership, and Executive Leadership on product priorities that are foundational to our long-term vision. Define and own the product strategy for defined scope, and coordinate across the portfolio to ensure roadmaps are aligned to company goals. Establish and drive toward long-term vision and make smart trade-offs. Strong systems thinking, market awareness, and ability to influence executive-level decisions. Coach product management leaders and talent, driving engagement, retention, and performance management. Align teams to strategy and lead through change with clarity and empathy. Working knowledge of emerging AI tools for product management and product development; ability to coach teams on leveraging AI to accelerate discovery, prioritization, and decision-making. Work in lockstep with Engineering and UX leadership to empower product teams that can effectively deliver outcomes in an agile, product operating model. Partner with key stakeholders across the business, including Marketing, State Directors/Market Leaders, Sales, Customer Success, Compliance, and Finance, influencing to drive results and ensure product value propositions are well-understood and represented in the market. Exceptional relationship-building, communication, and influence skills—internally across functions and externally with partners and stakeholders. This includes mentoring, conflict resolution, executive presence, and the ability to drive alignment and consensus across diverse perspectives.