Job Description
The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. Duties include organizing schedules, communicating updates, verifying documents, and helping prevent common dispatch issues.
This role provides driver and dispatch assistance, including updated instructions, address, and appointment times, tracking ETAs, and helping drivers resolve road issues. Additionally, this role coordinates loads by confirming pickup and delivery appointments, tracking loads, verifying paperwork and preventing wrong-load issues.
This job teaches the exact skills used by Freight Dispatchers, Load Planners, Broker Agents and Fleet Managers.