Job Description
In an Inbound Call Center setting, they will create exceptional member service experiences by maintaining a professional demeanor. The role involves troubleshooting, decision-making support, and ensuring quick and accurate resolutions for members and prospective members regarding their financial well-being. Minimum qualifications include a High School Diploma or equivalent, previous customer service experience, and six months as a Member Care Representative 1 or previous Digital Services experience. Additional training or experience with technical support or troubleshooting online and mobile banking issues is preferred. Call Center or Banking experience is a plus. This position is fully remote, and equipment is provided.
About TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.