Engineering Manager

As the Engineering Manager at Vanilla, you will lead a dynamic team of engineers, provide technical direction, foster collaboration across various teams within the company and support the professional growth of your team members. This role demands a leader with a solid technical foundation, outstanding leadership abilities, and a passion for nurturing innovation in a fast-paced, start-up environment. Drive technical and product strategy by aligning engineering execution with the company's broader business goals and customer needs. You’ll help architect solutions that scale both technically and operationally. Lead end-to-end delivery, balancing speed with technical quality. You bring clarity to complexity and champion scalable design principles. Act as a key operational leader, implementing systems, tools, and processes that improve development velocity, quality, and collaboration across teams. Mentor and grow high-performing engineers, supporting their professional development and creating a culture of accountability, autonomy, and learning. Serve as a critical cross-functional partner, working with product, design, marketing, sales, and support to align roadmaps, unblock execution, and ensure customer-centric product outcomes. Support pre-sales conversations and customer onboarding, helping technical stakeholders understand product capabilities and ensuring feedback loops from the field inform our roadmap. Coordinate external integrations and platform partnerships, managing stakeholder expectations and ensuring secure, seamless implementation. Define and own engineering metrics and KPIs to drive continuous improvement in product quality, team performance, and operational efficiency. Collaborate with Legal and Security teams to uphold compliance, privacy, and regulatory standards across all systems.