Job Description
The Utility Billing Specialist is responsible for overseeing all utility and meter reading functions. In addition, they play a customer service role in supporting our Community Managers by resolving any billing issues and answering any utility billing questions from the residents. This position will work closely with the Billing and Recapture Manager by creating billing and meter read reports monthly.
Responsibilities include identifying and troubleshooting problematic meters, ensuring each home has a working meter, reviewing and approving monthly utility billing, detecting leaks, managing utility expenses, auditing utility invoices, assisting with annual utility income and expense budgets, serving as an account admin for Waterscope, assisting field staff, inspecting and auditing resident billing information, researching and analyzing account history, and serving as the in-house expert for meter reading systems.
About Havenpark Communities
Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees.