Source Job

• Communicating and interacting with consumers and businesses on consumer-related complaints;
• Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by DCWP;
• Maintaining Agency database and providing reports as needed;

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses and strives to create a culture of compliance.

• Enter customer, account, and operational data into databases.
• Review information for completeness and accuracy.
• Maintain organized digital records across accounts.

They are a recruiting firm. They focus on filling roles in Chicago, Illinois.