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Key Responsibilities:

  • Design, build, and operate production AI features: RAG pipelines, LLM-driven recommendations, conversational agents, or agentic workflow automation.
  • Build the shared AI platform layer: retrieval infrastructure, eval frameworks, model monitoring, guardrails, and observability.
  • Write LLM applications and integrations with marketing platforms, BI tools, or customer-facing product surfaces.

Requirements:

  • 10+ years of software engineering experience with hands-on production code using AI-assisted development tools.
  • Python proficiency and experience building production LLM applications with specializations like RAG, agent frameworks, or LLM evaluation.
  • Full-stack awareness, production ownership from spec to deployment and on-call, and strong code quality fundamentals.

About iHerb:

  • iHerb is the world's largest eCommerce platform dedicated to health and wellness, shipping over 50,000 products globally.
  • Employees enjoy a professional yet casual work environment with opportunities to work remotely and participate in innovative AI projects.

Iherb

iHerb is on a mission to make health and wellness accessible to all, offering Earth’s best-curated selection of health and wellness products. With over 25 years of experience, the company ships over 50,000 products from 1,800+ brands to customers in 180+ countries.

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