iHerb is a multi-billion dollar, global powerhouse in health and wellness that makes health and wellness accessible to all by offering health products.
The Marketing Analyst, CRM & Retention role provides insights, reporting, and analytical rigor to iHerb’s customer relationship marketing programs. This person will measure performance, identify growth opportunities, and guide data-driven decision-making. Main responsibilities include:
Analyzing performance of CRM campaigns and lifecycle programs.
Conducting deep dives into customer segments and behavior patterns.
Translating findings into actionable recommendations.