Job Description
Lead the end-to-end implementation of Microsoft Teams collaboration and voice solutions, including planning, design, configuration, integration, testing, and cutover. Assess existing UCC/voice environments and define migration strategies to Teams (Skype for Business, Cisco, Avaya, or legacy PBX systems). Configure and manage Teams Phone System, Direct Routing / Operator Connect, Teams Rooms (MTR), Meeting policies, voice routing, and call queues. Integrate Teams with PSTN providers, SBCs (AudioCodes, Ribbon, Oracle), and on-premises PBXs. Configure Microsoft 365 tenant, Azure AD, Conditional Access, SSO, and Directory Synchronization. Perform user migrations, number porting, device provisioning, and adoption enablement. Troubleshoot and resolve advanced issues related to Teams voice, conferencing, federation, and integrations. Provide documentation, training, and knowledge transfer for clients and internal stakeholders. Stay updated on Microsoft roadmap, Teams updates, and best practices for collaboration and voice.
About V-Tek Solutions, Inc.
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients.