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SaaS Customer Success Strategic Account Management

Responsibilities:

  • Perform data conversion validation and remediate configuration/data issues.
  • Solution and delivery instances are compared so that feature differences can be quickly realized.
  • Solution gaps and guide decisions using HRSD/EC Pro and instance merge best practices.

Required Qualifications:

  • 7+ years of hands-on ServiceNow HRSD experience.
  • Experience completing at least one HRSD → core instance merge.
  • Ability to guide decisions based on best practices.

Derex Technologies Inc

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.

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