Customer Care Trainer

IRhythm

Remote regions

US

Salary range

$58,000–$72,000/yr

Benefits

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About This Role:

  • Prepares global Customer Care teams.
  • Supports patients and accounts with empathy and excellence.
  • Supports a global Customer Care organization operating across five countries.

Essential Duties and Responsibilities:

  • Run the full new-hire program end-to-end.
  • Coordinate and facilitate multiple trainings; use approved AI tools.
  • Collaborate cross-functionally with Training, QA/Quality, Supervisors, BPO leaders.

What’s In It for You:

  • Chance to shape the customer experience.
  • Use your creativity to design engaging training experiences.
  • High‑impact opportunity elevates skills of customer care team members worldwide.

IRhythm

iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information.

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