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What you’ll do:
- Perform virtual card reporting and basic transaction investigations to confirm successful processing.
- Execute manual updates to account records (e.g., expiration date maintenance) on a recurring basis.
- Process and track payment requests and operational tickets.
Qualifications Education & Experience:
- Bachelor’s degree required.
- 3–6 years of operations, card operations, payments operations, or financial services support experience.
- Experience working in process-driven, high-volume environments.
Technical & Functional Skills:
- Strong Excel skills (data review, manipulation, and validation).
- Comfortable learning and navigating multiple internal systems.
- High accuracy in data entry and manual processing tasks.
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