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Responsibilities:
- Represent Banner Bank and provide support to clients.
- Answer inquiries and perform account maintenance.
- Provide Tier 2 support via phone, email, and chat.
Experience:
- Knowledge of retail product philosophy, policy, procedures, documentation, and systems.
- Knowledge of credit card products and services.
- Proven client service and relationship building skills.
Banner Bank
Banner Bank provides financial services to businesses and individuals. They have more than $16 billion in assets and 135 branch locations, focusing on community support and employee volunteerism.