Primary Responsibilities:

  • Serve as the first line of support for user technical issues across hardware, software, and collaboration tools.
  • Troubleshoot and resolve problems involving Microsoft 365 Business applications, including Outlook, Teams, SharePoint, and OneDrive.
  • Assist with basic configuration, user provisioning, and license management in Microsoft Entra, Defender, and SharePoint environments.

Qualifications and Key Success Factors:

  • Associate’s degree or equivalent experience in Information Technology, Computer Science, or related field.
  • 2+ years of experience in an IT support/helpdesk role, preferably in a remote or hybrid business environment.
  • Strong knowledge of Microsoft 365 ecosystem (Outlook, Teams, SharePoint, Entra, Defender).

Praxis Precision Medicines

Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members.

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