Manager, Middleware Platform

Team Leadership:

• Lead, mentor, and develop a high-performing group of middleware experts while managing capacity, prioritization, and performance expectations.
• Encourage a culture focused on defect-free outcomes and ensure incidents are resolved on time and SLAs are met.
• Coordinate the delivery and operational support of integration and API solutions across business units and client environments.

Platform Management:

• Own the full lifecycle of data exchange and communication platforms—managing upgrades, patching, capacity planning, performance optimization and documentation.
• Ensure enterprise standards for availability, security, compliance, and scalability.
• Partner with vendors on customer concerns and long‑term planning.

Integration and API Governance:

• Lead integration and API governance by ensuring alignment with enterprise architecture.
• Manage the full API lifecycle—including versioning, documentation, and usage reporting—and ensure all integrations comply with requirements.
• Partner with Architecture on solution design and platform evolution.