Customer Service Representative (German-speaking)

You will work with our Operations team to build and operate our outstanding on-demand services. You can expect a comprehensive introduction to operations, technology management, and on-demand mobility. You will be part of an emerging team and experience the dynamics of the mobility industry first-hand. You will ensure the smooth daily operation of our services by providing telephone and email support. You will work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays. You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns. You will care for customer satisfaction and making sure that issues are resolved. You will have plenty of opportunity to grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly.