Senior Product Manager, Shared Platform

Role Mission & Overview:

• Own the product vision, strategy, and roadmap for a subset of Campminder's Shared Services.
• Build for two sets of customers simultaneously: the product teams and the camp directors, staff, and families.
• Lead ongoing discovery with internal and external stakeholders to translate insights into product decisions.

Responsibilities:

• Partner with engineering to shape shared service architecture, ensuring clean extraction and multi-product service.
• Define success metrics for each service area, tracking adoption, reliability, and product team satisfaction.
• Evaluate build, buy, and integrate decisions for shared service tooling, assessing the vendor landscape.

Ideal Candidate Will Bring:

• You have meaningful experience shipping platform, infrastructure, or shared services products.
• You understand what it means to have two sets of customers — internal product teams and external end users.
• You have experience evaluating build/buy/integrate decisions against internal capabilities.