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Platform Reliability:

  • Own availability, latency, and performance targets for AI platform services and data infrastructure on AWS.
  • Design and implement monitoring, alerting, and observability frameworks across the platform stack.
  • Lead incident response, root cause analysis, and post-mortem processes for platform-level outages.

DevOps & Delivery Automation:

  • Design, build, and maintain CI/CD pipelines for AI platform components, data pipelines, and internal applications.
  • Manage and optimize AWS environments including ECS, Lambda, S3, RDS, Redshift, and API Gateway.
  • Implement and enforce security, compliance, and cost optimization best practices.

Cross-Team Enablement:

  • Serve as the operational backbone for the AI platform team, ensuring engineers can ship and iterate quickly.
  • Contribute to the 'factory model' vision by making deployment and reliability a repeatable capability.
  • Partner with AI Platform Engineers to containerize and operationalize AI services.

HHAexchange

HHAeXchange is the leading technology platform for home and community-based care, providing an end-to-end homecare solution for people who are aging or have disabilities. Founded in 2008, the company is passionate about transforming healthcare by connecting patients, providers, managed care organizations, and states.

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