Manager, Strategic Operations

Operational Infrastructure:

• Organizational Systems: Support the COO in designing and maintaining internal systems so that teams have clear guidance.
• Institutional Knowledge: Maintain key internal resources so critical information remains visible as the company grows.
• Execution & Change Management: Partner with the COO to lead internal initiatives and support teams as new systems are implemented.

Technology Operations:

• Technology Operations: Oversee the day-to-day operational management of company technology systems.
• IT Vendor Management: Manage vendor relationships and ensure timely resolution of technology issues.
• Technology Stewardship: Help ensure the organization maintains well-managed technology systems by coordinating data protection practices.

Financial Operations:

• Financial Alignment: Serve as a key operational partner in maintaining financial visibility across the organization.
• Budget Discipline: Assist the COO in supporting the organization’s commitment to disciplined financial management.
• Expense & Travel Oversight: Oversee the company’s expense and travel processes.

Leadership Operations & Strategic Coordination:

• Board Meeting Coordination: Support the COO in coordinating the operational rhythm of the enterprise.
• Leadership Time Prioritization: Help maintain focus by supporting the coordination of leadership priorities.
• Special Projects: Support high-priority initiatives led by the COO and leadership team.