Who You Are:
- You are a motivated telecommunications engineering professional with deep expertise in RingCentral and NICE CXone to design, integrate, and support mission‑critical voice and contact center solutions.
- This role requires a highly technical, hands‑on engineer who is comfortable working across telecom platforms, APIs, IVR design, and CRM integrations.
- The ideal candidate has proven experience building and supporting complex RingCentral, NICE CXone, and Salesforce integrations.
What You'll Do:
- Design, build, and maintain API integrations between RingCentral, NICE CXone, and Salesforce, including: Custom REST/API development
- Continuously optimize IVR and call flows to improve Call containment and Self‑service adoption
- Partner closely with Business stakeholders, Salesforce administrators and developers, and Application, infrastructure, and operations teams.
Why You Should Join BHG Financial:
- We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified.
- Some of the benefits you can expect when you join BHG Financial include: Competitive PTO and vacation policies, Company 401(k) plan with employer contributions after one year
- Ongoing volunteer opportunities to give back to the community through our BHG Cares program
BHG Financial
BHG Financial provides financial solutions. They have an award-winning culture centered around transforming talented employees into effective business leaders. They are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success.