Sr. Engagement Manager

As a Senior Engagement Manager at People.ai, you will be a pivotal contributor, successfully guiding project teams to deliver complex technical projects across various phases of the customer journey. You will be responsible for managing resources, schedules, and creating best practices and change management plans in close partnership with our customers. This role ensures adherence to quality and governance throughout the customer onboarding lifecycle, actively managing issues, risks, and project change requests to guarantee successful and on-time project delivery, and continuously contributes to process improvement initiatives within our implementation methodology. Responsibilities include developing and managing comprehensive project plans, leading the execution of technical implementation projects, establishing and maintaining effective communication channels, and cultivating strong relationships with stakeholders. You will also ensure projects are delivered on time with quality standards, identify opportunities for continuous improvement, and proactively identify and resolve potential issues. The ideal candidate should have 5+ years of experience in a Project Manager or Engagement Manager role, demonstrated knowledge of project management methodologies, expertise in using project management tools, and exceptional communication skills.