People.ai

Lead the strategy, execution, and evolution of our global Services organization, owning the methodology, operations, and delivery of all implementation, advisory, and solution consulting motions, ensuring our customers realize measurable business outcomes and accelerated time-to-value. Partner deeply across Sales, Customer Success, Product, and Engineering to build a world-class services function that drives predictable, high-quality enterprise delivery at scale. Serve as a strategic advisor both internally and externally shaping customer success, influencing product direction, and driving long-term growth through an exceptional services experience.

We’re looking for a Customer Enablement Manager to accelerate customer adoption and success by equipping both customers and internal teams with the knowledge, skills, and confidence to unlock the full value of People.ai. This role ensures every customer, CSM, and partner knows how to turn product capability into measurable business outcomes.

Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers, helping them maximize their investment in People.ai and achieve measurable business outcomes. Manage a $5M+ book of business across accounts, ensuring high customer retention, expansion, and advocacy. Build and execute strategic success plans with clear business objectives and ROI metrics.

As a Consultant - Customer Success, you will ensure the successful activation, implementation, and early adoption of People.ai solutions, driving tangible business outcomes for customers. As a technical advisor, this role partners with Sales, Customer Success, and Product teams to deliver seamless project implementations that empower customers to unlock value quickly and position them for long-term success.