Reporting to the Senior Manager, Revenue Operations (PostSale), the Senior Revenue Operations Manager will work closely with go-to-market leadership to drive strategic projects that support aggressive growth, and improve customer satisfaction and adoption of Jobber. The role will support onboarding, account management, and support teams while also assisting our fintech teams.
This role will architect and continuously refine the strategy, processes, and insights that power Customer Success at scale. You will own the operating model—tools, data, programs, and communications—that keeps our CS teams efficient, transparent, and relentlessly focused on member and customer outcomes. This cross‑functional leadership role partners closely with CS leadership, Sales, Marketing, Data Science, and Product.