Solutions Associate

The customer onboarding phase is the foundation of the customer journey, accelerating product adoption and shortening the time to value for customers. Onboarding clients is collaborative, offering an opportunity to build trust and develop a spirit of partnership. A core CMG value is doing right by their customers, and they believe relentless customer focus defines their success. As a Solutions Associate, you will develop an in-depth understanding of customers, their business domain, and workflows. You'll work collaboratively with customers and internal stakeholders, support customers through onboarding, build project plans, document processes, and ensure timely delivery of services. You'll also serve as a connector between product development teams and customers, build relationships with key contacts, and lead implementation projects.