Director Outbound Product Management - Telecom OSS/BSS

This role is part of our Customer and Industry Workflows product organization. Our industry products for the Telecom & Media industry have been growing rapidly. This is an opportunity to guide the charge for a market transformational category within a best-of-breed, enterprise SaaS company. As a Director, Outbound Product Management for the Telecom & Media Industries, this role will play a critical role in guiding our enablement efforts for customers and partners, pricing and packaging of new products, and serving as the eyes and ears of the products in the market. At ServiceNow, Outbound Product Managers collaborate closely with multiple teams (e.g., engineering. marketing, sales, solution consulting, risk, sales operations etc.) so this role will have a seat at every table. Own product release, launch, and enablement for sales, solution consulting, and partners for the Telecom and Media industries, and guide a team of product managers who are industry and enterprise SaaS experts. Influence pricing and packaging efforts in close coordination with other BU stakeholders and corporate pricing to optimize market penetration for new products Support Sales in hitting targets via high-value engagement in sales cycles, building high-trust relationships with customers, partners, etc. Drive significant thought influence in the market, leveraging conferences, industry commentators, PR, AR, etc. Drive key technology partnerships/alliances to execute the product roadmap Serve as a conduit for customers to share their feedback on our products by running both customer and partner product advisory councils.