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Customer Engagements:
- Own the end-to-end technical engagement lifecycle for strategic accounts.
- Design and oversee multi-system integrations connecting Smartsheet to platforms.
- Partner with account executives and solutions consultants on strategic opportunities.
Team and Platform:
- Recruit, develop, and retain a high-performing team of field engineers.
- Build and maintain a playbook library with reusable assets.
- Drive the solutions force multiplier with repeatable practices.
What Success Looks Like in Year One:
- The field engineering team is fully staffed and running a consistent engagement model.
- A live playbook library with integration templates actively used by the solutions organization.
- A systematic product intelligence loop: integration gaps are filing into product and engineering sprints.
Smartsheet
Smartsheet helps people and teams achieve their goals with seamless work management and scalable solutions. They empower teams to automate tasks, uncover insights, and scale smarter, fostering a culture of innovation and impact with a focus on diversity and inclusion.