Office Manager

Key Responsibilities:

• Answer inbound calls during business hours to schedule quotes and book jobs, and own outbound calls on unconverted leads.
• Own daily scheduling and dispatch to ensure jobs are correctly staffed, and manage accounts receivable with automated and manual follow-up.

Administrative Duties:

• Complete onboarding paperwork, background checks, and system access for new hires before their first day.
• Submit and approve all team timesheets by payroll cutoff, and track and renew licenses and compliance documents 30 days before expiration.

Communication and Data Management:

• Serve as the communication hub between the owner, GM, technicians, and customers to ensure smooth operations.
• Maintain accurate data entry across the CRM, job records, and financial documents to support team growth and success.